REFUND POLICY

REFUND POLICY

As a small business, we do not accept returns. All sales are final. We kindly request that you carefully choose your items, paying special attention to sizing, as exchanges will only be considered in the case of a faulty item.

You can always contact us for any Exchange questions at lorenasrose@outlook.com.

DAMAGES AND ISSUES

We kindly request that you thoroughly inspect your order upon reception. Should you discover any defects, or damages, or if an incorrect item has been received, we urge you to promptly contact us. This allows us to assess the issue comprehensively and take the necessary steps to rectify the situation. Your prompt communication is essential in ensuring a swift resolution. Thank you for your cooperation.

EXCEPTIONS/ NON-RETURNABLE ITEMS

Unfortunately, we cannot accept returns on sale items or gift cards.